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If the worst ha ppens a nd flood wa ter does get into your property, there a re still things you ca n do to help reduce the da ma ge: if you ha ve a irbricks with remova ble covers, put them on during the flood, but remove them a fterwa rds to help the drying out process move expensive electrica l items upsta irs, if you ca n check a ny rea dy-ma de flood defences you buy for a kitema rk supported by the environment a gency – you’ll know they’ve been tested a nd proven to work if your electricity supply isn’t a lrea dy switched off a t the ma ins, a sk a professiona l electricia n to do this. Above a ll, don’t touch sources of electricity when you’re sta nding in flood wa ter.
Ca ll your insura nce a gent or compa ny a s soon a s possible to report property da ma ge. For compa ny phone numbers, use our compa ny lookup or ca ll us a t 800-252-3439. Keep a record of everyone you ta lked to with your compa ny. Be rea dy to a nswer questions a bout the da ma ge. Ask a bout a n a dva nce pa yment if you need help quickly. Ask a bout living expenses. Most policies will cover some of the costs you ha ve if you a re una ble to live in your home beca use of da ma ge tha t is covered by your insura nce. Keep your receipts for these costs. If you need shelter or emergency food or wa ter, conta ct the red cross a t 800-733-2767.
Floods, storms a nd extreme wea ther
Ta gs: da ma ge , insura nce , storm , trees
it’s a
good idea
to check the condition of your roof regula
rly, but it’s especia
lly importa
nt before a
storm.
Immedia tely instruct one of our highly experienced a ssessors to be your sole point of conta ct throughout the cla im process. Arra nge immedia te emergency works for storm da ma ge such a s tempora ry roof coverings, in order to protect your property from further da ma ge a nd prevent further loss. Arra nge suita ble emergency a ccommoda tion, such a s a loca l hotel or guest house, which is both comforta ble a nd of a good sta nda rd, a t no expense to yourselves. Therea fter our a gency pa rtners ca n a ssist in a rra nging a ppropria te longer term renta l a ccommoda tion. Discuss the provision of emergency pa yments with your insurer if required. Arra nge inspection a nd a ssessment of the building a nd contents by a qua lified disa ster restora tion compa ny.
The most common cla im we receive following a storm is for roof da ma ge, so it is importa nt to check your roof every yea r for a ny missing or da ma ged tiles. You should be a ble to do this sa fely from the ground by using binocula rs a nd looking for a ny cra cks or ga ps. If there a re a ny cra cks or ga ps, you should get these professiona lly repa ired a s soon a s possible to prevent strong winds from getting undernea th the tiles a nd ca using more da ma ge. More tha n ha s helpfully published a guide with more informa tion on ma inta ining your roof.
